ATP Lighting celebrates record satisfaction in its 2023 customer surveys

The company has achieved an average rating of 9.1 out of 10 for product and services

ARRE —6/1/2024— ATP Lighting is proud to announce the outstanding results of its 2023 customer satisfaction surveys. With a firm commitment to continuous improvement of products and services, the company has reached an average rating of 9.1 out of 10, thanks to valuable feedback from its customers.

 

Every delivery from ATP Lighting is accompanied by a satisfaction survey, providing customers the opportunity to express their opinions on the products and services received. This practice, an integral part of the customer-centric and problem-solving approach, has resulted in an exceptionally high response rate and significant improvement in overall customer satisfaction.

 

"At ATP Lighting, the quality of our product, the smooth operation of our services, and hence customer satisfaction are our top priorities," explains Javier Álvarez, Quality Director at ATP. "We are very grateful for our customers' dedication in completing these surveys. Their feedback drives us to continue improving, enables us to identify areas for enhancement, and motivates us to constantly exceed their expectations," Álvarez concludes.

 

These positive results reflect ATP Lighting's commitment to excellence in product quality and customer service. The company will continue to use this feedback to further drive its focus on satisfactory problem resolution and maintain its position as a leader in the outdoor lighting industry.

 

For more information about ATP Lighting and its products, contact the company directly here.

 

Press contact:

Julio Aparicio

ATP Lighting

comunicacion@atpiluminacion.com

(+34) 948 33 07 12

Copyright © 2016 ATP Lighting Inc. All rights reserved. ATP Lighting, the ATP Lighting logo and all trade names listed on this website with the ® symbol are registered trademarks of ATP Lighting.

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  • Every delivery from ATP Lighting is accompanied by a satisfaction survey, providing customers the opportunity to express their opinions on the products and services received. Every delivery from ATP Lighting is accompanied by a satisfaction survey, providing customers the opportunity to express their opinions on the products and services received. (View)
  • These positive results reflect ATP Lighting's commitment to excellence in product quality and customer service. These positive results reflect ATP Lighting's commitment to excellence in product quality and customer service. (View)
  • Satisfaction surveys drive ATP to continue improving and allow the company to identify areas for refinement. Satisfaction surveys drive ATP to continue improving and allow the company to identify areas for refinement. (View)
  • The company will continue to use this feedback to further drive its focus on satisfactory problem resolution and maintain its position as a leader in the outdoor lighting industry. The company will continue to use this feedback to further drive its focus on satisfactory problem resolution and maintain its position as a leader in the outdoor lighting industry. (View)
ATP polymeric materials

ATP polymeric materials

Specially designed to satisfy the highest demands of resistance to external agents and to vandalism in public lighting and urban furniture.

Immune to corrosion

Immune to corrosion

Our lighting and outside furniture products are completely rust-proof since they are made out of raw materials which are invulnerable to corrosion.

Anti-electrocution products

Anti-electrocution products

Our products are completely safe since they are made with insulating materials which do not conduct electricity and prevent any danger of electrocution when making contact with the column or the luminaire.

IK10+: Beyond vandal-proof

IK10+: Beyond vandal-proof

Vandal-proof street lighting and urban furniture capable of withstandin impact tests beyond 50 joules, which is more than double that established by the international IK standard (IEC 62262).

IP66+: Totally hermetic

IP66+: Totally hermetic

Several devices ensure the sealing of the luminaire in any situation.

This high IP rate offers whole protection to all the internal elements of the street light.

100 % recyclable

100 % recyclable

Products made with 100 % recyclable, sustainable and ecologic materials.

Get to know the most ecological street lighting of the world.

10-year warranty

10-year warranty

The longest warranty in the sector.

Since 1969.

Effectiveness tested in tropical environments.

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