The company has achieved an average rating of 9.1 out of 10 for product and services
ARRE —6/1/2024— ATP Lighting is proud to announce the outstanding results of its 2023 customer satisfaction surveys. With a firm commitment to continuous improvement of products and services, the company has reached an average rating of 9.1 out of 10, thanks to valuable feedback from its customers.
Every delivery from ATP Lighting is accompanied by a satisfaction survey, providing customers the opportunity to express their opinions on the products and services received. This practice, an integral part of the customer-centric and problem-solving approach, has resulted in an exceptionally high response rate and significant improvement in overall customer satisfaction.
"At ATP Lighting, the quality of our product, the smooth operation of our services, and hence customer satisfaction are our top priorities," explains Javier Álvarez, Quality Director at ATP. "We are very grateful for our customers' dedication in completing these surveys. Their feedback drives us to continue improving, enables us to identify areas for enhancement, and motivates us to constantly exceed their expectations," Álvarez concludes.
These positive results reflect ATP Lighting's commitment to excellence in product quality and customer service. The company will continue to use this feedback to further drive its focus on satisfactory problem resolution and maintain its position as a leader in the outdoor lighting industry.
For more information about ATP Lighting and its products, contact the company directly here.
Press contact:
Julio Aparicio
ATP Lighting
comunicacion@atpiluminacion.com
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